Frequently asked questions
Q : What is the difference between soy wax and paraffin wax?
A : paraffin wax was produced in the 1850’s for candle making due to being cheaper and cleaner to produce than other candle fuels, its compounds are made from petroleum and is still a great material to use for candle making. Soy wax is a renewable source, free of pesticides and herbicides, which make the wax eco friendly and cleaner to the environment.
Q : What are the burn times of the candles?
A : The candle jars burn for approx. 40-50 hours, if care is taken and burned for more than 3 hours at a time you will get over 40 hours burn time. Our tins have a burn time of 30 hours but again can get up to 35 hours
Q : What method of payment do you accept?
A : Our payment method is PayPal, which can accept all major cards, Visa, Mastercard, Amercian Express, Solo and Maestro.
Q : Can I cancel my order?
A: Yes you can cancel your order or amend your order by calling on 0796646739 or email email@example.com
Q : Where do I find out about promotions?
A : All promotions will be advertised through www.facebook.com/quinnlilly.com and also email
Q : How do I use promotional codes?
A : To apply a promotional code to your basket, simply enter a valid code when at the cart page and hit redeem. Please note only one promotional code can be used per order.